Last updated 10 October 2019
Auckland UniServices Limited (UniServices) is the wholly owned subsidiary of the University of Auckland (the University).
National Institute for Health Innovation (NIHI) is a health-innovation focused business unit within UniServices.
This Privacy Statement sets out generally how LC collects, uses, stores and discloses personal information.
From time to time, we review and may update this Privacy Statement. Updates will be made to this page and are effective from the date the changes are made.
It is your responsibility to ensure that you are aware of the most recent version of this Privacy Statement.
This Privacy Statement was last updated on 10 October 2019.
Where we provide examples, or use the word “including”, we do so to help show what we mean.The examples are not intended to be exhaustive or to limit any other circumstances that might apply.
We collect different types of personal information for different purposes, depending on the nature of your relationship with us.
Generally, we collect personal information about the following types of people: Students (including children), participants in our research projects and/or other programmes, teaching professionals, other individual contractors (and other third parties with whom we do business) and their staff, University staff who help to deliver our services and projects, members of the public who use our services or programmes, and website users.
We collect and use personal information for the following purposes:
evaluating our own performance, and the impact of our programmes on the performance of schools and teachers, as part of our commitment to the Ministry;
information about students, collected both directly (for example, via in-class surveys) and indirectly (via their schools or teachers) in the course of , and for the purposes of, providing our programmes;
to provide our programmes to you for which you have registered and/or our projects in which you have agreed to participate;
records of or past interactions with you (for example, your previous attendance and applications to participate in our programmes) to help us assess your suitability for subsequent programmes, and for further marketing purposes set out in clause 13 below;
where you engage with us as a teaching professional, we also;
use your information to facilitate your placement, and provision of services, in schools;
(where we have your consent to do so) share your details with the police to obtain a background check prior to you providing services within schools, as part of our (and schools') compliance with the Children's Act 2014;
health and safety purposes (e.g. where you are attending one of our programmes or where you are providing services for us at a third party location);
other purposes for which you give us your consent, for example, where you consent to us posting an image or video of you o our website; and
other reasons permitted under the Privacy Act.
We may provide information to the following persons and organisations:
We take reasonable security safeguards to ensure that your personal information is protected against unauthorised loss, access, use, modification, disclosure and other misuse, but it is not possible to guard against every risk of misuse.
We use trusted third party providers to store information and/or to use their applications and other tools for our own purposes, for example:
unless otherwise stated, our websites are hosted using Amazon Web Services (AWS) with servers based in Australia; and
we use Mailchimp to assist with electronic communications; Mailchimp's own security policy (including privacy) is set out here and includes participation in the EU-US Privacy Shield..
ask us to confirm what personal information we hold about you;
request access to and correction of your personal information; and
provide us with a statement of correction to attach to your personal information if we choose not to correct your personal information.
make a requested correction, where reasonable to do so, or
otherwise attach a requested statement of correction, where reasonable to do so.
If your request is urgent, please let us know and tell us why it is urgent.
We may choose not to provide you with access to your personal information for certain reasons set out in the Privacy Act, for example, where:
to do so could disclose information about another individual;
to do so could endanger an individual's safety;
the information is protected by legal professional privilege; or
the information is evaluative material able to be withheld under the Privacy Act.
Where you request correction of your personal information, we may choose not to do so where we consider it is not reasonable to do so.
If you wish to exercise any of your rights under the Privacy Act, please email us.
You will need to:
clearly state your request;
tell us the name of the particular programme or project to which your request relates (if applicable);
tell us who you are and provide reasonable evidence of your identity if we ask, and
tell us if (and why) your request is urgent.
It is important that any contact details we hold about you are kept up-to-date. For example, we may need to contact you urgently if we suffer a security event such as unauthorised access or disclosure of your personal information.
Please let us know if your contact details change.
Uniservices is the wholly-owned subsidary of the University. UniServices carries out a number of programmes and services for, in conjunction with, or related to, the activities of the university.
In addition, UniServices:
is located mainly within University campus areas, and shares a number of resources with the University, for example, office space and IT systems; and
uses the expertise of University staff to help carry out a number of its projects, including the delivery of some LC projects in partnership with the university, particularly, the faculty of Education.
In the course of LC performing its activities, such as those described above, your personal information may be shared between UniServices and the University.
If this Privacy statement has not yet answered your questions as to how we collect, use, store and share your information, please contact us
If you have concerns that your privacy rights have been breached, you can:
contact us with your concerns via email; and/or
lodge a complaint with the Office of the Privacy Commission. Find out more here.